EMCtentのquality assurance

Quality guarantee period

The service life is more than 5 years. The manufacturer's quality guarantee period is two years from the date of purchase. However, the following conditions must be met. *If maintenance is performed regularly by our company, the product can be used for more than 10 years.

• 1.Please use indoors.
• 2.Please avoid using the product in a way that may rub or abrade the fabric.
• 3.Do not assemble or disassemble repeatedly (more than 50 times).
• 4.Do not use in environments where there is a risk of sulfurization, oxidation, or chloride.
• 5.Please remove dust and dirt with a vacuum cleaner or wipe with a tightly wrung towel. Do not wash.

Repairs and replacements during the quality guarantee period

If the quality (electromagnetic shielding performance of the materials described in the instruction manual, etc.) cannot be maintained within the warranty period when used in accordance with the instructions in the instruction manual, etc., we will repair or replace the product free of charge.

Repairs and replacements after the Quality Guarantee Period has expired

If the quality guarantee period has expired, repairs or replacements will be charged. In addition, repairs may be charged even during the warranty period according to the regulations stated in the warranty.